Re: [cobirds] eBird issues?

Marshall,

That worked!  Thanks so much!

Gary

On Jul 16, 2015, at 12:02 PM, Marshall Iliff <marshall.iliff@gmail.com> wrote:

Gary,

Can you try one more thing for me?

It is possible that there was an issue with login info transferring between versions. Can you please go to the home screen, hitting "settings" wheel, and log in to your account fresh: i.e., re-enter your username and password.

After you have done this eBird will error-check to make sure the credentials are correct. If they are, then you should be able to log in.

Go back to the "My Checklists" screen and then give it another try and let me know if it works better (of course, make sure you have a good connection).

I am hoping that helps.

Thanks!

Best,

Marshall

On Thu, Jul 16, 2015 at 11:57 AM, Gary Brower <garybrower@comcast.net> wrote:

Marshall,

1)  Version 1.0.1-5

2)  If I open a list and click "submit", I get a little black box, with a spinning wheel of death and the caption "Submitting".  After a while, I get a message:  "Error submitting checklist.  The requested timed out".  Much the same happens when I go from the home page to "My checklists"

I've attached a screenshot of the page.  I should say that the "Meadow Road" list (which shows "Processing") DOES appear in my eBird account on-line — and it shows all of the species that I saw (more than the "6" indicated here).  There are a couple of "lists" that show "0 species reported" — that's probably because I forgot to enter the "number of birds seen".  (If I recall, with BirdLog, you didn't have to do that, unless you wanted to be more precise — so, before I submit them, I'll have to go back and reconstruct what I remember seeing).  The three lists for 7/12 and 7/14 are "clean", but can't be submitted.

Thanks for your help!

Gary

<IMG_0418.jpg>

On Jul 15, 2015, at 8:29 PM, Marshall Iliff <marshall.iliff@gmail.com> wrote:

Gary,

Thanks for getting in touch. Can you do a couple things for us? 1) What version of eBird Mobile do you have? If you open the app and click the ? at bottom left, what version does it say at the bottom right of the screen (very small type; send a screengrab if it is easiest). 2) What happens when you open a "not submitted" list and submit it?

Can you send a screengrab of the "My Checklists" page?

Thanks!

Marshall

On Wed, Jul 15, 2015 at 10:21 PM, Gary Brower <garybrower@comcast.net> wrote:

Marshall,

David Suddjian suggested I bring this issue to you.  I have a iPhone 5s with the most current version of software and eBird.  I loaded eBird just when it became available and was pleased to know that I no longer had to carry an Android just to submit sightings.  I noticed yesterday, however, that none of my lists have been "submitted" since I started using the iPhone version.  They all seem to have gotten "stuck" in my phone.  The oldest one (6/18) says that it is "processing"; all of the others say "Not submitted"/  When I try to "refresh" or submit again, the "internet connection times out".  I know I have a very good connection, so this is an odd situation.

Is there something, or some setting, that  I'm missing?

Gary Brower
Englewood, CO


Greetings CoBirders!

I had eBird (or its equivalent) on my Android and had no problems.  But I installed it on my new iPhone, and it doesn't seem to sync my sightings.  I've got about 6 lists either listed as "processing" or "not submitted".  When I try to do anything, I get an error message telling me to check my internet connection.  I've got GOOD internet connection.

Anyone else had this problem, or should I just contact eBird?

Thanks!

Gary Brower
Englewood, CO

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****************************
Marshall J. Iliff
marshall.iliff AT gmail.com
Ithaca, NY
****************************
eBird/AKN Project Leader
www.ebird.org
www.avianknowledge.net
Cornell Lab of Ornithology
Ithaca, NY
****************************

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****************************
Marshall J. Iliff
marshall.iliff AT gmail.com
Ithaca, NY
****************************
eBird/AKN Project Leader
www.ebird.org
www.avianknowledge.net
Cornell Lab of Ornithology
Ithaca, NY
****************************